Our team is here for players of Cake Home and ManaWorld. We typically respond within 1–2 business days.
Bugs, account issues, lost progress, or gameplay questions. Please include your in-game ID, device model, and a description of the problem.
support@phxgame.comMissing items or payment problems? Include your store receipt (Apple / Google Play order number) so we can investigate quickly.
support@phxgame.comPartnerships, publishing, media inquiries, and store review correspondence.
support@phxgame.comCake Home and ManaWorld are coming soon to the Apple App Store and Google Play. Check each game's page for the latest availability: Cake Home · ManaWorld.
Contact us at support@phxgame.com with your in-game ID and approximate last play time. We will do our best to restore your progress from our server records.
First, try restarting the game — purchases sometimes take a moment to arrive. If the items are still missing, email us your store receipt (order number beginning with "GPA." for Google Play, or your Apple receipt) and your in-game ID, and we will make it right.
Refunds are handled by the store you purchased from: Apple App Store purchases via reportaproblem.apple.com, and Google Play purchases via your Google Play order history. If you have trouble, contact us and we'll help where we can.
Email support@phxgame.com with the subject "Data Deletion" and your in-game ID. We will delete your personal data within 30 days, as described in our Privacy Policy.
We love hearing from players. Send details (and screenshots if possible) to support@phxgame.com. Your feedback directly shapes our updates.